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2012

31 July 2012

Korg 01/W SoundFont SF2

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korg 01wKORG 01/W is a workstation keyboard, which was first put into production in 1991, replacing a popular instrument Korg M1. This keyboard, which continued the traditional «KORG» sound, come down to our days as a series of «Triton» and «Oasys» etc.... This keyboard was produced until 1995.

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31 July 2012

Yamaha FS1-R SoundFont SF2

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yamaha synthWe present you the new and unique free soundfont collection! This module was first released in 1998. Samples in format SoundFont SF2 of the unique vintage synthesizer YAMAHA FS1-R, carefully mounted in a sound bank!

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31 July 2012

Kurzweil K-2500 SoundFont SF2

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kurzweil k2500We present you a new free soundfont collection, samples in format SoundFont SF2 of the famous vintage synthesizer Kurzweil K-2500. The set of entire 59 single-sample in format SF2 banks of different directions: bass, wind, brass, violin, guitar, etc....

 

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31 July 2012

Yamaha SY-85 SoundFont SF2

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yamaha sy85Some sample sounds in format SoundFont SF2 from at least the vintage legendary synthesizer YAMAHA SY-85.

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31 July 2012

Yamaha TG-500 SoundFont SF2

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synthesizerOur company "norCtrack" Studio offers you a new free product , sound collection in format SoundFont SF2. Selected samples of the unique rack module YAMAHA TG-500.

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27 July 2012

Yamaha Psr-520 SoundFont SF2

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yamaha psrWarm and distinctive vintage analog sounds in format SoundFont SF2 of the legendary series of YAMAHA PSR 520, for many years, so beloved by music fans and musicians. In this collection included a few sounds of this remarkable instrument.

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27 July 2012

Korg X5-D SoundFont SF2

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korg x5dCarefully selected high-quality soundfont sf2 of the instrument Korg X5-D. Sampled with disabled effects in single-sample banks the most appropriate and convenient format SF2. This sound banks is very similar to the original instrument Korg X5D and immediately recognizable.

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12 June 2012

Delivery Details

Electronically Deliverey Option

At norCtrack and vst-store.com, we offer a convenient Digital Delivery option for all our products and/or our partners products across various categories. We’re committed to providing a seamless digital delivery experience for our valued customers. 

Here’s how it works:

  • Instant Download Link: Upon completing your purchase, you’ll receive an email containing the download link for your ordered product. Make sure you’ve registered the correct email address during checkout to avoid any delays.
  • Order History: Additionally, you can find the download link in your order history list on our website. Simply log in and navigate to your order details to access your download link.
  • Delivery Time: Typically, delivery takes only a few minutes to a few working hours after your purchasing, depending on the type of product you’ve ordered.
  • Check Your Spam Folder: If you don’t receive the download link via email within 24-72 hours after your purchasing, please check the Spam or Junk Box of your email. Sometimes, free email services automatically categorize incoming messages as spam. If you still can’t find the download link, don’t hesitate to contact our support team—we’ll promptly assist you.
  • Recommended Browsers: To ensure a smooth download experience, we recommend using Opera, Mozilla Firefox, or Google Chrome browsers. Avoid using Internet Explorer, Edge, or Safari browsers, as they may cause download errors.
  • ZIP Archives: All our downloadable products are delivered in ZIP archives. Remember to extract the contents from the downloaded ZIP file before using our products.

 If you have any other questions related to delivery or need further assistance, feel free to reach out to our support team.

 

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Privacy Policy

Introduction

Welcome to our website! At vst-store.com, we take your privacy seriously. This privacy policy explains how we collect, use, and protect your personal information. By using our website, you agree to the terms outlined below.

What Information We Collect

We collect and store the following personal information:

Contact Information:

  • Your email address
  • Your phone number
  • Physical contact information

Order Information:

  • Full details about your order, including order number, download link, and other relevant information

Payment Details:

  • If you make payments via Bank Transfer, we collect your bank account details. Please note that we do not store credit or debit card information; all online financial transactions are securely processed through our payment partners (2CO and PayPal).

Website Usage Data:

  • We collect data such as IP addresses, pages accessed, and files downloaded. This helps us monitor website usage and improve our services.

Why We Collect Information

We collect your personal information for the following purposes:

Service Provision:

  • To provide the services and customer support you request
  • To customize and improve our services, product quality, content, and advertising

Communication:

  • We may contact you via email or phone for non-standard situations or to provide additional information.

Promotions:

We may send you promotional email messages related to our products and services and/or our partners products and services. You can unsubscribe any time to receive promotional emails or message from us.

How We Protect Your Information

Secure Transmission:

  • Address and credit card information are transferred via a secure server and encrypted.
  • Our website is secured with a Web Server Certificate.
  • Transactions on the site are protected with MD5 protocol and up to 256-bit Secure Sockets Layer encryption.

Third-Party Services

  • We use secured third-party services (such as 2CO and PayPal) for payment processing. Their privacy policies apply to any data they collect during transactions.

Your Rights

You have the right to:

  • Access, correct, or delete your personal data.
  • Opt out of promotional emails.
  • Request support for your order
  • Request your order details
  • Request your account details
  • Contact us with privacy-related inquiries

Non-Disclosure

At vst-store.com and norctrack.com, we take your privacy seriously. Here’s how we handle your information:

Absolute Privacy:

  • The information you provide is treated with the utmost confidentiality.
  • We do not share any of your information with third parties. Except in cases where we receive an official request from the police or from the court during legal proceedings.

Product Purchases

  • Only our employees and payment partners have knowledge of the products you buy from our store.
  • Your purchase history remains private from third parties.

Contact Information

  • Your contact details (address, telephone number, email) are accessible only to our employees and payment partners.
  • When shipping physical orders via international postal companies, they may have access to your shipping information to ensure accurate delivery.

Account Protection

Password Security:

  • Your password is crucial for account security. Use a strong password with a mix of numbers, letters, and special characters.
  • Never share your vst-store.com or norctrack.com password with anyone else.
  • We are not responsible if you lose your personal data that you registered on our website.
  • Remember that you are responsible for actions taken using your account.

Lost Password Recovery:

  • If you forget your password, use the “Forgot Password” link next to the Login button to reset it.

Changing Account Information:

  • You can update your account some details and password at any time, but we have a some limitation.
  • Changes will be verified through your registered email.

Security Responsibility:

  • While we take our website security seriously, but we cannot be held responsible if your account is compromised due to external attacks.

Third-Party Tools

Analytics Services:

  • To enhance our services, we use third-party analytics tools, including Google Analytics.
  • We use tools like Google Analytics to collect information about website traffic, user behavior, and demographics.
  • These tools help us understand website usage and improve user experience, products, services and tailor content to your interests.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy. Once the purpose is fulfilled, we securely delete or anonymize your data.

Cookies and Tracking Technologies

Cookies:

  • We use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize you when you visit our website.
  • You can manage your cookie preferences through your browser settings. Learn more about our cookie policy.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe your child has provided us with personal data, please contact us immediately.

Changes to this Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on our website, and we recommend reviewing it periodically.

Consent

By using our website, you consent to the terms outlined in this privacy policy.

Contact Us

If you have any questions or concerns about our privacy practices, please contact us.

Remember that your privacy matters to us. If you have any questions or concerns, feel free to reach out to us.

 

Last Modified Date: May 06, 2024

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Return and Refund Policy

At norCtrack, we strive to provide high-quality digital products and services. Usually the digital delivered goods are not refundable. However, we understand that sometimes situations arise where a refund or exchange is necessary. Please read our refund policy carefully to understand your rights and responsibilities. We may change this policy from time to time.

Digital Products

All our products and services are digital and/or electronically delivered. As a result, digital delivered products are not refundable or returnable. However, we do offer some exceptions that may be useful for you. Please note that for any other reasons, we do not accept returns or refunds.

Eligibility for Refunds and Exchanges

We can consider full refunds or exchanges in the following cases only:

  • Unauthorized Purchase: If a product was ordered without your personal consent, we will consider a refund or exchange.
  • Minor Orders: If a minor made an order without parental permission, we will accommodate refunds or exchanges. In such cases, parents should contact us.
  • Compatibility Issues: If incorrect compatibility information on our website led to the purchase of an incompatible item, we will allow refunds or exchanges. However, please ensure you carefully check product details and compatibility information before making a purchase. Such cases will be investigated by our specialists.
  • Undelivered Orders: If your order was not delivered, but you provided genuine information and an email address, we will consider to process a refund or exchange.

Exchange Guidelines

  • When requesting an exchange, you can choose any other product exclusively produced by norCtrack.
  • The price of the exchange product should not exceed the price of the product you originally purchased.
  • After the exchange, you must immediately remove the original purchased product, and you cannot continue using it.
  • If you purchased a single product, you cannot exchange it for multiple products, even if the price of your purchased item is higher than the product you want to exchange.

Refund Process

  • If you request a full refund, we will process your payment within 10-14 business days. Please note that the exact timing depends on the payment system you have chosen.
  • If you ordered by mistake, contact us immediately to modify your order. Once you’ve received the download link, modifications are not possible.

Important Note

Refunds and exchanges are only accepted for the options mentioned above. All other scenarios are not refundable.

Refund and Exchange Process

At norCtrack, we value your satisfaction and strive to provide exceptional products and services. If you find yourself needing a refund or exchange, please follow the guidelines below.

Required Information:

When you request a refund or exchange, we may ask for the following:

  • Short Video or Audio: To assess any product defects or issues.
  • Photos and/or Screenshots: To verify any problems with the product.
  • Order Number and Details: Please provide your order number and any other requested relevant information.
  • Additional Questions: Depending on the issue, we may ask further questions or requests.

Please ensure you contact us within 14 calendar days after your purchase. Failure to do so may result in rejection of your refund or exchange request.

Refund Methods

  • Credit or Debit Card Orders: Refunds will be issued to the same credit or debit card used for the original purchase.
  • PayPal Orders: Refunds will be processed to the PayPal account associated with the order.

Requesting a Refund

In order to request a refund, please fill out our Customer Service Inquiry Form. Include the following details:

  • Name of the product(s) you wish to exchange.
  • Your order number (you can find it in your order history or email).
  • A detailed reason for the return to expedite the process.

Tips to Avoid Issues

Before placing an order on vst-store.com or norctrack.com, follow these important steps to ensure a smooth experience:

  • Purchase or download only from Official Resources: We strongly recommend purchasing and downloading “norCtrack” products exclusively from our official websites: vst-store.com and norctrack.com. You can also purchase or download our products on other official resources. You can check out all our official resources here. Note, that using unofficial resources may lead to subpar quality or even damage to your device, hardware, or software. Remember that our official resources guarantee product quality, and we’re committed to serving our customers throughout their journey with us.
  • Check Compatibility: Before placing an order, Carefully review the full description of the product(s) you intend to order. Review the compatibility and requirements listed on the product details page. Make sure your device, hardware or software meets the recommended specifications.
  • Installation Guide: After purchasing, read the installation guide and instructions provided with the product. Proper installation ensures optimal performance.
  • Valid Email Address: Ensure you provide a correct and valid email address during the ordering process.
  • Billing Information: To avoid delays and errors, fill out your billing information accurately. Required fields include E-Mail, First Name, Last Name, Address, Zip/Postal Code, City, Country, State/Region/Province, and Phone number.
  • Delayed Orders: If your order hasn’t arrived within a reasonable time frame, please check the spam or junk box of your email. Otherwise please notify us. We’ll be happy to re-send it promptly.
  • Seek Assistance: If you need help with your order, don’t hesitate to reach out. Sometimes, a problem that seems difficult to you can be solved by our specialists in a very short time. We’re here to assist you if you’ve received our free or premium products or services.
  • Register or Log In: We strongly encourage you to register or log in on our website. This allows you to track your orders, access personalized features, and receive updates.
  • Read Our Policies: Familiarize yourself with the norCtrack policy before making any purchases. Understanding our terms and conditions will help you make informed decisions.
  • Refund Reminder: Keep in mind that after receiving a refund, you cannot continue using our products. Even if you’ve downloaded them, remove them promptly. Our policy prohibits using refunded products for any purpose.

Tips for Using Our Kontakt Instruments

Native Instruments Kontakt Full Version: When purchasing norCtrack Kontakt Instruments, ensure you are using the Native Instruments Kontakt Full version. Our kontakt libraries are not compatible with the free Kontakt Player due to Native Instruments’ policy. You can find more information on this topic on the official Native Instruments website or in the product description. If you are using the free kontakt player and you have purchased norCtrack kontakt instrument, please consider to download Native Instruments Kontakt Full version at official Native instrument website.

Contact Us

If you have any questions or need assistance, feel free to contact us anytime. We’re committed to providing you with first-class customer support.

Last Modified on: May 07, 2024

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